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Site's Policy

 

introduction

  • The Deaf-Smart.com website (the "Website") operated by the "Smart Technology" business (the "Company") and also used as a sales website (the "Product").

  • In these regulations in the masculine language it is for convenience only and the regulations treat both sexes equally.

  • Purchase through the Website is subject to the conditions set forth in these Terms and Conditions.

  • The actual purchase of the product on the website will constitute a statement on the part of the customer that he has read the provisions of these regulations, understood them and agreed to them. The Terms and Conditions constitute a binding contract between you and the Company.

  • By reading these terms and conditions, you confirm that you are at least 18 years old and that you have read and you agree to the terms and conditions of the site  And to the privacy statement

  • The rules of the Terms and Conditions of Use of the Website may be updated and / or changed from time to time, at the sole discretion of the Company.

  • The buyer is obliged to carefully read the provisions of the regulations and terms of use for each browsing and / or purchase on the site.

  • The site is owned by an exempt dealer Shlomo Zino HF 051774024  And serves as a store and online for the purchase of products sold by the company

  • All use and purchase of the site is subject to the conditions set forth in these terms and conditions and the very use of the site constitutes a presumption that the user has read the company's rules and agreed with any action or purchase made on the site.

  • The images and products on the site are for illustration only and there may be changes between the images displayed on the site and the products actually sold.

  • The site is secured with the most advanced security technology in the field of e-commerce in the SSL protocol, which allows for the most secure purchase through the site.

 

Eligibility to use the site

Only a person who meets all of the following conditions is entitled to use the site:

  • Bagir, who has turned 18 and is legally competent.

 

User details

In order to register for the site and use it, the user is required to fill in all the data and details on the registration page.

Without providing all the required details, it will not be possible to make purchases on the site.

It is hereby clarified and emphasized that the submission of false details constitutes a criminal offense under the law, and will constitute a ground for taking legal action against those who violate the law!

The personal details are stored in the company's database securely and are not used except for the purpose of ordering products on the website.

 

The purchase

  • The site allows customers to convenient, easy and safe purchase of the product via the Internet.

  • The product can be purchased on the website at any time until stocks last.

  • The purchase on the website is by credit card only and the transaction will be made after its approval by the credit company.

  • The price of the product on the website includes the VAT

  • The company reserves the right to stop marketing and selling the product at any time and to deny the right to purchase on a sales site at its discretion.

 

About the products

The website www.deaf-smart.com contains hundreds of products in stock. The company staff does everything in its power to update the site and prevent mistakes in advertising products and their pricing.

The site has a variety of products offered for sale by the company at its sole discretion, and it may at any time change and / or add, and / or detract from the variety of products, as well as determine the terms of sale, all at the sole discretion of the company.

The specifications of the products that appear for sale on the website have been provided to the company by the importers of the products, and the company has no and will not have any responsibility regarding them.

Product warranty is for 12 months only

The warranty does not include customer damage such as breakage, corrosion, dirt in the cavities of the device, so in case the device is damaged by the customer the warranty will be canceled immediately!

Under the warranty the product will be replaced with a new one, without repairs

 

 

Cancelling a transaction

  • Every buyer is obliged to inspect the product immediately upon receipt.

  • A transaction may be canceled within 14 days of receipt of the product or from the date of receipt of the written purchase confirmation, whichever is later, provided that the product has not been used and is not damaged, and is in its original packaging.

  • The request for cancellation will only be made by written notice to the company by mail, fax or email with a copy of the original invoice.

  • In the event of cancellation of a transaction, not due to a defect or non-conformity, the buyer will be charged a cancellation fee of 5% of the transaction value, or NIS 100 - whichever is lower. The carriers of the company, or by an external moving company of his choice.

  • Cases in which the company may cancel a transaction:

  • An anomalous mistake in advertising the product on the website - in the event of a disruption of business days by a force majeure. In case the stock runs out, you will be notified to the customer. In case the customer service representative of the store will not be able to contact the customer. The company reserves the right to prefer the repair of the product over its replacement, subject to the consumer protection regulations.

  • The store has the right to sue the consumer for damaging the value of the product. The "Customer" order cancellation clause is valid only for a purchase on the website and is not valid when purchasing or the customer arrives at the store itself.

 

 

payment

All product prices on the Deaf-Smart.com website include VAT.

 

Delivery and transportation of the product

  • When purchasing the product, the number of delivery days is indicated on the website. If it is not specified if the product is in stock, delivery time is 7 business days. If it is not in stock, the delivery time is up to 30 business days from the billing date.

  • The company will take care of delivering the product to the customer to the address he typed when making the purchase on a sales website

  • The company will not be responsible for any delay and / or delay in delivery and / or non-delivery, caused as a result of force majeure and / or events beyond its control.

  • The product will be shipped to the address provided by the customer at the time of purchase, or the customer may pick up the product independently.

  • The price of the product does not include the shipping cost.

  • The method of delivery and its cost will be determined by the customer while choosing the options available to him on the site.

  • Self-collection: You can collect the product by prior arrangement from the company's offices at 13 Yad Labanim St., Tel Aviv

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Sending products by Israel Post

  • The company will not take responsibility for a product that is sent by regular mail without a tracking number.

  • It is the customer's responsibility to track the package if it is sent by courier or regular mail.

  • It is the customer's responsibility to provide an accurate address and a correct telephone number to contact the Israel Post courier.

  • The company is in no way responsible for the package that was sent from the company's store to the customer.

  • Return of the product to the lab store at the customer's expense.

  • The company will in no way win over delivery to the customer.

  • Compensation for stealing or theft or damage to mail is the sole responsibility of the Israel Postal Company. Subject to the rules of the postal company.

  • Delivery tracking is the sole responsibility of the Israel Post and no claim will be made against the company.

  • Sending products beyond the Green Line Sending the products is subject to the decision of the Israel Post to these areas.

Business day on delivery does not include Fridays, Saturdays, holidays and festivals.

Counting of business days for the delivery of the purchased product will be done only from the date of order confirmation by the credit company.

If it is not possible to reach the place of delivery, the transaction will be canceled at no cost to the customer.

The products will be delivered in coordination with the buyer, to the address he provided at the time of purchase and which is recorded in the order document.

Delivery of the product by self-collection

In order to maintain discretion and ensure that the product is delivered to the customer, the customer and / or someone on his behalf will be required to present the customer's identity card and / or other legally valid means (eg driver's license) in addition to presenting the payment method. And / or credit card and / or bank with the details of the account from which the bank transfer was made.

 

  Law and Jurisdiction

The interpretation and enforcement of these By-Laws and / or any action or dispute arising therefrom shall be done in accordance with Israeli law only and the competent court in one of the Tel Aviv-Yafo, Haifa, Jerusalem or BS districts shall be entrusted with exclusive jurisdiction.

 

  T.L.H.

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